Shipping policy
Shipping Policy
Thank you for shopping with us. Below you’ll find information about our delivery process and shipping times.
Please Note - Export license
Subject to Export License, as applicable
Processing Time
All orders are processed within 4-5 working days after receiving your order confirmation email.
Shipping rate vary based upon the option.
- Standard Delivery: 4–5 working days.
- Express Delivery: 1–2 working days.
Orders are not processed or dispatched on weekends or UK bank holidays.
UK Shipping (Only 50 Piece tool Kit )
We currently ship only within the United Kingdom.
Estimated Delivery Time
- Standard Delivery: 4–5 working days
- Express Delivery: 1–2 working days
Delivery times are estimates and may vary during busy periods or due to courier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your selected delivery method and order size.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (if applicable).
Delayed or Lost Orders
If your order has not arrived within the estimated delivery timeframe, please contact us and we will assist you as soon as possible.
We are not responsible for delays caused by:
- Courier issues
- Severe weather
- Postal strikes
- Incorrect shipping information provided at checkout
Incorrect Address Information
Please ensure your shipping address is correct before completing your order. We cannot guarantee address changes once an order has been processed.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.
International Shipping
We currently offer International shipping only for Aerospace and Defence Components and not the 50 Piece tool Kit.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: Info@strongfield.com
Business Hours: Monday – Friday, 9am – 5pm (GMT)